Privacy Policy

1. Introduction

Marketbrands ("we", "us", "our") respects your privacy. This policy explains what we collect when you visit marketbrands.co or engage with our studio, how we use it, and the rights you have. No dark patterns, no surprise tracking — just the facts.

2. Information we collect

Information you provide

• Contact form submissions (name, work email, company, brief)
• Documents and assets shared during an engagement
• Invoicing and tax information for billing

Information collected automatically

• IP address, browser type, device class
• Pages viewed, time on page, referring source
• Anonymized analytics through a privacy-respecting tool

3. How we use it

• Reply to your inquiry and deliver our services
• Refine our offering and the studio's site
• Send occasional updates if you've explicitly opted in
• Comply with legal and tax obligations

4. Cookies & analytics

We use a privacy-first analytics tool that does not set cross-site cookies and does not track you across sites. Functional cookies may be set for forms and authenticated client portals.

5. Third parties

We share data only with vendors necessary to operate the studio: hosting (Cloudflare), email (Postmark, Resend), payments (Stripe), document storage (Notion, Google Workspace). Each is GDPR/CCPA compliant. We never sell your data.

6. Data retention

Contact form submissions are retained for 24 months. Engagement files and emails are retained for 7 years for tax and legal reasons, then deleted. You may request earlier deletion at any time.

7. Your rights

Under GDPR / CCPA you have the right to:

• Access — request a copy of your data
• Rectification — correct inaccurate data
• Erasure — ask us to delete your data
• Portability — receive your data in a portable format
• Object — opt out of processing for direct marketing

To exercise any of these, email privacy@marketbrands.co. We respond within 30 days.

8. Security

We use industry-standard measures (TLS in transit, encrypted backups, SSO, role-based access) to protect your data. No system is perfectly secure; we'll notify affected users within 72 hours of any breach we become aware of.

9. Children

Our services are not directed at anyone under 16. We don't knowingly collect data from children.

10. Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the most recent revision. Material changes will be communicated by email if you've previously contacted us.

11. Contact

Questions about privacy? Email privacy@marketbrands.co or write to our registered office at 200 Park Avenue, New York, NY 10017.

This document is informational and does not constitute legal advice. Consult your attorney before relying on it for compliance.